From critical research to installation and start-up on-site. CTESO always works closely together with the customer to optimise the process. You can expect inspiring discussions, pleasant contacts and a flexible agile approach from us.
Real human value.
With this step-by-step plan, we communicate openly about our process. This way, our customers have a perfect understanding of our approach and know what they can expect from us.
After a first external critical opinion on your machines, processes & installations in the quotation phase, the project is handed over to the project team during a handover meeting.
A project manager is appointed, your direct point of contact.
Our engineers do research based on the available data:
Challenges, ideas and solutions are further mapped out. Discussions with suppliers are started. A detailed schedule with milestones is gradually taking shape.
Various concepts & solutions are worked out according to your needs and requirements. Our engineers jump behind the “drawing table”. The project gradually takes shape on a mechanical, electrical, software, … level.
Project, production and schedule meetings are held regularly throughout the project. Ideas are evaluated, comments are noted and further discussed, challenges and bottlenecks are identified, decisions are made. A fresh look or feedback from another team member can be enlightening.
At the appropriate time, our production employees are involved in the project.
An extra critical look from the people at the production site. Where theory meets practice. They give comments and share experiences from practice so that this information can be processed in the design. Not only is a working machine important, but also efficient maintenance and adjustment.
Step by step, the project takes shape. More and more details are being worked out. Preparations are gradually being made for the actual assembly, start-up and testing of the machine in our production hall.
The schedule is closely monitored and consulted with all parties.
Good cooperation with you as a customer is essential. On a regular base, we discuss concepts, the schedule, challenges, etc. We prefer honest and open communication. You are always kept informed, no surprises.
Our engineers also remain involved during the assembly of your machine in our workshop. Theory and practice are attuned to each other.
Through a handover meeting, the necessary information is transferred to our production department. Engineers share their design with the production team. Specific settings/adjustments/functionalities and points of attention are explained. Our technicians (often together with the engineers) start working based on the final designs and start the assembly.
During the project, the necessary preparations for the installation and start-up on-site are made together with you. After installation of the machine/production line by our technicians, together with the engineers, we begin testing , calibrating and starting up the machine. The installation checklist is completed and all preparations are made for the SAT (Site Acceptance Test).
Your honest feedback is invaluable to us. We like open communication and honest feedback. That is why we always end with a close-out meeting during which we go through the project with you and are open to your comments. This is the only way we can learn and do things just perfect the next time.
After a successful SAT, the project is handed over to you.
For us, cooperation does not stop after the close-out meeting. You can always rely on us, even after the project has been completed; our technicians and engineers are always ready to help you.
Our ability to work together has made the creation of incredible things possible.