Privacy policy

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect information about website visitors under the age of 16. Unless they have parental or guardian permission. However, we cannot verify whether a visitor is over 16 years of age. We encourage parents to be involved in their children’s online activities in order to prevent the collection of information about children without parental consent. If you believe that we have collected personal information about a minor without that consent, please contact us at info@cteso.com and we will delete that information.

For what purpose and on what basis we process personal data

CTESO processes your personal data for the following purposes:
To be able to call or e-mail you if this is necessary to carry out our services
To deliver goods and services to you
CTESO analyzes your behavior on the website in order to improve the website and tailor the offer of products and services to your preferences.
CTESO monitors your surfing behavior on various websites and we use this information to tailor our products and services to your needs.

Automated decision making

CTESO does not make decisions on the basis of automated processing on matters that may have (significant) consequences for individuals. These decisions are made by computer programs or systems, without a person (e.g. a CTESO employee) being involved.

How long we retain personal information

We will retain your personal data for as long as is necessary to fulfill the purposes of our processing. Unless a longer retention period is required or permitted by law.

Sharing personal data with third parties

CTESO will only provide personal data to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques we use

CTESO uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone the first time you visit this website. CTESO uses cookies with a purely technical functionality. They ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer customized content and advertisements. On your first visit to our website, we already informed you about these cookies and asked permission to place them. You can unsubscribe from cookies by configuring your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via your browser settings. Cookies are also placed on this website by third parties. These are, for example, advertisers and/or social media companies. More about this in our cookie policy.

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to the data processing or to object to the processing of your personal data by CTESO and you have the right to data transfer. This means that you may submit a request to us to send the personal data we hold about you in a computer file to you or to another organization named by you. You may send a request for access, correction, deletion, data transfer of your personal data or a request to withdraw your consent or objection to the processing of your personal data to info@cteso.com. To ensure that the request for inspection has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make in this copy your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and national register number black. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. CTESO would also like to draw your attention to the fact that you have the possibility to file a complaint with the national supervisory authority, the Personal Data Authority. This can be done via the following link: https://www.privacycommission.be/nl

How we secure personal information

CTESO takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact us at info@cteso.com.